Some of you were having trouble using coupons with the recent great sales at Toys R US. Some were taking them and some weren't, So I thought I would call corporate and see what they say.
Three phone calls later, I am finally told that:
1. You have to check with the manager when you get into the store, show him/her your coupons and they will tell you which ones they will take and which ones they won't.
2. They will not take a coupon on any item that is already on sale, or that they are running a promotion on. You can only use a coupon on an item that is regular retail price.
Wow, talk about a BAD policy. This leaves it completely up to each store basically to do whatever they want. This makes for frustrated customers and ugly problems. It does explain why some of you have great luck and others leave mad.